1. Are you trading company or manufacturer?
We are manufacturer. Our factory is located in Wuhan city, Hubei province, China.
2. How many years does your factory work on the cutter?
We have been working on motion control system sine 2004. Startrd auto cutter development and research in 2012.
3. What languages are supported?
English/ Vietnamese/ Romanian and Chinese in menu.
If other language in need, contact your sales window for details.
4. What about warranty?
12 months from the date of installation.
5. Should I prepare a computer?
One computer (DELL/ LENOVO optional) in pack, no need to pay extra.
6. How thick your machine can cut?
Up to 9 cm after compressed by vacuum.
There are 3cm, 5cm, 7cm, 9cm models available, choose the right model according to material graphic maker nesting/ yield and factory plan.
7. Will you send engineer for installation and training at overseas factory? What's the cost?
Yes, we will send engineer(s) for the cutter installation and training. No labor cost, but round tickets and accommodations should be by the customer.